The Users page in the Management Console is your central administration area for creating, editing, and managing employee accounts and system permissions within your machine shop or 3D printing facility.
👥 Accessing the Users Directory
To view your active staff records, navigate to Settings > Users. By default, this opens the Users tab list layout.
The main directory interface displays user data fields.
Directory Features:
Sub-Tabs Configuration: Switch between Users, Roles, Departments, Billing, and Devices tabs at the top of the workspace.
Global Search & Filter: Use the text bar above the rows to dynamically query users by name, email, or system role.
Exporting Options: In the bottom-right corner of the page, click Export PDF or Export Excel to extract data rows into external spreadsheet formats.
Account Provisioning: Click the blue "Create User" button to set up new members' accounts in the platform.
⚙️ Editing User Details & Account Configurations
Clicking directly on any blue hyperlinked name in the main list opens a detailed, dedicated panel to manage that individual's profile properties and functional settings.
Internal profile settings for configuring account properties.
The profile configurations are divided into four primary administration blocks:
1. 👤User Details
Identity Mapping: Update structural text parameters, including First name, Last name, Master Email, Telephone, and Company identifier fields.
Hardware Authentication: Assign an RFID sequence string to link the employee to physical logging terminals or workshop machines on the shop floor.
Operational Routing: Map the employee to custom business units using the Division and Departments dropdown options.
Permissions Control: Adjust the core administrative or operational tier level via the Role field, or apply granular overrides using Additional permissions (optional).
Account Lifecycle: View or change account availability indicators via the green Status button.
2. 🌍Localization
Time Zone Alignment: Select your local timezone (e.g., UTC, EST, CET) from the dropdown menu. If your profile timezone differs from the organization-wide default set under Settings → Localization, the system will automatically recalculate and display all app dates and timestamps in your selected timezone.
Date Format Standards: Choose your preferred display layout from the dropdown menu to define how calendar timestamps are represented across the platform. You can toggle between American format (MM/DD/YYYY) and European format (DD/MM/YYYY) depending on your regional shop-floor standard.
"Use Computer Time" Toggle: Switch this on to automatically override manual selections and synchronise the application's timezone, date format, layout, and metrics directly with your computer's local system configurations.
3. 🔔Communications & Notifications
Alternative Email Routing: Choose whether you want to use your primary profile email or set up a secondary email address to handle specific platform alerts. This lets you separate your daily production and logistics updates from your main company inbox.
Immediate Assignment Alerts: Toggle the "Send email notification when ticket is assigned" switch on to automatically send an email whenever a ticket or order is assigned to a specific team member. This ensures that the person responsible is notified right away when work is allocated to them.
4. 🔒Managing User Passwords
As an administrator, you can quickly reset user passwords to resolve account lockouts or update security credentials.
Generating a New Password: Click the GENERATE PASSWORD button to automatically create a random, secure password string for the user.
Refer to the User Password Reset guide for a more detailed explanation.
Manual Updates: You can also manually type a custom secure password directly into the input field if a specific password is required for troubleshooting.
⚠️ Important Security Note: The moment a new password is created or generated and the change is "Saved", the user's old password will instantly expire and will no longer work.
